24/7 Multi-Channel Support
Email, SMS, web chat, Facebook Messenger — one agent, one voice, 24/7. Replaces Gorgias $300 + Tidio + nights/weekends VA.
The problem
Gorgias starts at $300/mo plus per-ticket fees. Intercom's $39/seat. Tidio $29. None of them work overnight. Your customer pings on Facebook at 11pm and waits till 9am — and tries your competitor in the meantime.
What changes
One unified agent answers across email, SMS, web chat, FB/IG Messenger, and WhatsApp — 24/7, in your voice, citing your knowledge base. Hands off to a human only when escalation rules trigger.
A day in the life
What this agent actually does.
- 1
11:42pm: Facebook DM "do you do same-day repairs in Mesa?" → answered + booking link in 30 seconds
- 2
Web chat: pricing question → answered + offered to text for follow-up
- 3
7am: human agent inherits 6 conversations with full context + drafted next replies
Works with
Connect to the tools you already use.
Bundles with
Pairs naturally with these skills.
Knowledge Concierge
Your SOPs, pricing, FAQs, and tribal knowledge — instantly searchable by your team and customers. Trained on YOUR stuff.
Replaces
$1,500 onboarding consultant + tribal-knowledge insurance
AI Receptionist
Answers every call in 2 rings. Sounds human. Qualifies, books, escalates — 24/7.
Replaces
Smith.ai $285/mo + Hatch $400–900/mo + missed-revenue floor
Smart Inbox Triage
Reads every email. Sorts by intent. Drafts replies. Flags the 3 things that actually need you. Quietly handles the rest.
Replaces
Fyxer $30/mo + Shortwave $40/mo + $400/mo inbox VA
Add 24/7 Multi-Channel Support to your swarm.
Drop your URL. We'll match every skill your business needs, then activate them as one swarm.