Knowledge Concierge
Your SOPs, pricing, FAQs, and tribal knowledge — instantly searchable by your team and customers. Trained on YOUR stuff.
The problem
Onboarding consultants charge $1,500+ to document SOPs. Your senior tech leaves and 10 years of "how we do things" walks out the door. Customers ask the same 20 questions every week.
What changes
Upload your SOPs, pricing sheets, manuals, past quotes. Agent indexes everything. Now your team and your chatbot can answer "What's our pricing for tankless install in Mesa?" in 2 seconds with a citation.
A day in the life
What this agent actually does.
- 1
New hire asks "How do we handle weekend emergency calls?" → exact SOP returned with a citation
- 2
Customer chat: "Do you do mini-splits?" → answered with your exact pricing + service area
- 3
Senior tech retires → all of his "how I troubleshoot Carrier units" notes preserved + queryable
Works with
Connect to the tools you already use.
Bundles with
Pairs naturally with these skills.
24/7 Multi-Channel Support
Email, SMS, web chat, Facebook Messenger — one agent, one voice, 24/7. Replaces Gorgias $300 + Tidio + nights/weekends VA.
Replaces
Gorgias $300/mo + Tidio $29 + after-hours coverage
Smart Inbox Triage
Reads every email. Sorts by intent. Drafts replies. Flags the 3 things that actually need you. Quietly handles the rest.
Replaces
Fyxer $30/mo + Shortwave $40/mo + $400/mo inbox VA
AI Receptionist
Answers every call in 2 rings. Sounds human. Qualifies, books, escalates — 24/7.
Replaces
Smith.ai $285/mo + Hatch $400–900/mo + missed-revenue floor
Add Knowledge Concierge to your swarm.
Drop your URL. We'll match every skill your business needs, then activate them as one swarm.