Subscription Box Churn Saver
Predicts box-cancel risk + auto-runs save flow. Replaces Recharge $99-499/mo + retention agency.
The problem
Recharge charges $99-499/mo plus 1% transaction fee for subscription billing, but its retention flows are hardcoded coupon offers that train customers to cancel-and-claim. SMB box brands churn 8-12% monthly with zero diagnosis of WHY.
What changes
Pre-cancel signal (skipped 2 boxes, opened cancel page, low NPS reply) → agent classifies the reason from order + ticket history, swaps the next box variant, sends a plain-text owner email, and only offers a discount on the third touch.
A day in the life
What this agent actually does.
- 1
Day 45 in cycle: customer skipped last 2 boxes → agent swaps category + sends 1-question survey
- 2
Cancel page hit at 11:02pm → SMS at 9am next day with a reschedule link, no discount yet
- 3
1-star unboxing review → owner gets a Slack ping with the customer's full order + ticket history attached
Works with
Connect to the tools you already use.
Bundles with
Pairs naturally with these skills.
Knowledge Concierge
Your SOPs, pricing, FAQs, and tribal knowledge — instantly searchable by your team and customers. Trained on YOUR stuff.
Replaces
$1,500 onboarding consultant + tribal-knowledge insurance
Smart Inbox Triage
Reads every email. Sorts by intent. Drafts replies. Flags the 3 things that actually need you. Quietly handles the rest.
Replaces
Fyxer $30/mo + Shortwave $40/mo + $400/mo inbox VA
Meeting Actions to CRM
Transcript → action items → CRM/Asana tasks in 5 min. Replaces Otter Business $20/user × 6.
Replaces
Otter Business $20/user × 6 + Fathom Premium $20 × 4 + Zapier $50
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