SwarmLabs.CLOUD
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Customer Ops·Always answering

Pre-Appointment Intake Collector

Digital intake before the visit. Replaces NexHealth Forms $229/mo + paper clipboard time.

🦷Dental

The problem

NexHealth Forms runs $229/mo and SolutionReach intake add-ons push $400+, but practices still hand patients clipboards when the link fails or the patient didn't fill it on their phone. 7 minutes per new patient goes to retyping.

What changes

3 days before visit, agent texts a branded form link (medical history, current meds, consent, HIPAA NPP). Chases 24h and 1h prior. Parses submission, flags allergies/meds for provider review, writes back a one-page summary the MA can paste into the EHR manually.

A day in the life

What this agent actually does.

  1. 1

    T-3 days: SMS 'quick 4-minute form before your Friday visit with Dr. Kim'

  2. 2

    Patient submits → agent flags 2 meds that interact with planned anesthetic, tags chart

  3. 3

    Day-of: MA gets a 1-screen summary instead of a 6-page PDF

Works with

Connect to the tools you already use.

Twilio SMSsoonTypeform / Tallysoon

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