Patient Recall Reactivator
6mo/12mo recall SMS + email cadence. Replaces Weave Recall $349/mo + Solutionreach add-on.
The problem
Weave's recall module runs $349/mo per location and Solutionreach add-ons push it past $500, yet dental and primary-care practices still lose 25-40% of patients to lapsed recall because the templated blasts feel like spam. Front desks reconcile gaps by hand.
What changes
Agent pulls last-visit dates from Open Dental / Dentrix / Jane exports, runs a 3-touch cadence (SMS at 5 months, email at 6 months, phone-call task at 7 months) with personalized copy. Logs each response as booked / declined / unreachable.
A day in the life
What this agent actually does.
- 1
Monday 7:02am: pulls 142 patients hitting 6-month mark this week, queues SMS batch
- 2
Patient replies 'yes book me' → agent offers 3 Thursday/Friday slots, writes to scheduler
- 3
Day 7 non-response: escalates to email with photo + provider note, then to front desk callback task
Works with
Connect to the tools you already use.
Bundles with
Pairs naturally with these skills.
Knowledge Concierge
Your SOPs, pricing, FAQs, and tribal knowledge — instantly searchable by your team and customers. Trained on YOUR stuff.
Replaces
$1,500 onboarding consultant + tribal-knowledge insurance
Smart Inbox Triage
Reads every email. Sorts by intent. Drafts replies. Flags the 3 things that actually need you. Quietly handles the rest.
Replaces
Fyxer $30/mo + Shortwave $40/mo + $400/mo inbox VA
Meeting Actions to CRM
Transcript → action items → CRM/Asana tasks in 5 min. Replaces Otter Business $20/user × 6.
Replaces
Otter Business $20/user × 6 + Fathom Premium $20 × 4 + Zapier $50
Add Patient Recall Reactivator to your swarm.
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