Membership Renewal Agent
Membership expires in 14 days → personalized renewal offer auto-sent. Replaces ClubReady Retention $149/mo.
The problem
Gyms, studios, and memberships-based salons lose 15-25% of members to passive lapsing — the card declines or the year ends and nobody reaches out. ClubReady Retention and Mindbody Retain charge $149-$249/mo and still miss most lapses because the sequences are generic.
What changes
Agent watches each membership's renewal date + usage patterns. 14 days out → personalized touch referencing last-month's usage ('8 classes last month'). 7 days → upgrade nudge if heavy user / discount nudge if light user. Day-of → last chance. Renewal clicks get tracked.
A day in the life
What this agent actually does.
- 1
Daily 6am: agent scans expirations → finds 34 renewing in 14 days
- 2
Sends personalized SMS + email referencing actual usage + a tailored offer per segment
- 3
Tracks open, click, renew, churn — weekly report to owner with retention rate
Works with
Connect to the tools you already use.
Bundles with
Pairs naturally with these skills.
Knowledge Concierge
Your SOPs, pricing, FAQs, and tribal knowledge — instantly searchable by your team and customers. Trained on YOUR stuff.
Replaces
$1,500 onboarding consultant + tribal-knowledge insurance
Smart Inbox Triage
Reads every email. Sorts by intent. Drafts replies. Flags the 3 things that actually need you. Quietly handles the rest.
Replaces
Fyxer $30/mo + Shortwave $40/mo + $400/mo inbox VA
Meeting Actions to CRM
Transcript → action items → CRM/Asana tasks in 5 min. Replaces Otter Business $20/user × 6.
Replaces
Otter Business $20/user × 6 + Fathom Premium $20 × 4 + Zapier $50
Add Membership Renewal Agent to your swarm.
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