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Customer Ops·Always answering

Chiro Retention Nudger

Catches care-plan dropouts at visit 6/12 with specific re-engagement. Replaces ChiroTouch CRM $249/mo.

🏢All Businesses

The problem

ChiroTouch and Genesis bundle CRM modules at $149-249/mo but their drop-off alerts fire after the patient is gone. Average chiro loses 40% of care-plan patients between visit 6 and 12.

What changes

Agent flags patients who skipped two scheduled adjustments, sends a personalized SMS referencing their original chief complaint ('checking in — last time you came in for the L4-L5 issue'), books rebook directly.

A day in the life

What this agent actually does.

  1. 1

    Sun pm: queries PMS for patients with 2+ no-shows in active care plan — finds 14

  2. 2

    Mon 9am: sends personalized SMS referencing each patient's original presenting issue

  3. 3

    Mon-Wed: 6 rebooked, 4 declined w/ reason, 4 silent → call task escalation

Works with

Connect to the tools you already use.

ChiroTouchsoonGenesis ChiropracticsoonTwiliosoon

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